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FAQ - Frequently Asked Questions
Click on any question below for answers.
General
  • How does the 30 day, no obligation, trial work?
  • Can I cancel at any time?
  • What sort of security do you use to protect my credit card information?
  • Attorney Directory
  • How do people find my Listing?
  • How often is my Listing displayed in the Premier Position?
  • How many cities can I list my practice under?
  • How many ways can my Listing be found?
  • Attorney Website
  • How many pages am I allowed to have in my Website?
  • Can I change the Practice Definitions currently displayed in my site?
  • Why do I need to subscribe to the Attorney Directory in order to have a Web site?
  • Can I cancel my Attorney Directory and still keep my Website?
  • Email
  • Can I use Outlook to check my email?
  • How much storage space comes with each email account?
  • Is my email protected by any type of spam protection?
  • Can I use my own domain?
  • General
    How does the 30 day, no obligation, trial work?
    It's very simple and safe. You select the service(s) you wish to try out. Enter your contact information. Fill in the billing information. Your account is immediately setup, providing you with the service(s) you selected. We do not process your credit card. We don't even check for availability of funds. If you do not cancel any of the services you selected, billing begins 30 days after you subscribe.
    Can I cancel at any time?
    Yes. Simply log into your Control Panel and select Billing. Next, click on Current Services. Select the servce(s) you wish to cancel and click Update. Billing stops immediately.
    What sort of security do you use to protect my credit card information?
    All transactions are protected by 128 bit encryption. This is the highest level of security used on the Internet. Unlike other firms, StateLawyers.com does not store your credit acrd information in raw form. This means that your credit card information is completly encrypted. This is an example of how a credit card number looks in our system: MSM8MC1RL10tISw4IW9dJy7gLVBvITwsIAo=.
    Attorney Directory
    How do people find my Listing?
    Visitors search for an attorney by providing 3 criteria: Legal Issue, State, and City. Our system searches for all attorneys that meet these criteria. The results are displayed in the following order, from top to bottom:
      • One attorney is displyed in the Premier Position.
      • Next, the remaining subscribing attorneys are listed in bold print.
      • Gratuitous Listings are on the bottom in regular print.
    How often is my Listing displayed in the Premier Position?
    Every subscribing attorney is rotated through the Premier Position in a batting rotation format.. Once your Listing has reached the Premier Position you go to the back of the line and start over. This ensures that there is a fair and equal distribution of prospective clients for everyone. Gratuitous listings do not participte in this rotation process and are always at the bottom. If you have selected a county and/or area of practice that has no other attorneys listed, your Listing will always display in the Premier Position. Statelawyers.com, unlike other directories, does not charge more to be displayed at the top of the search results.
    How many cities can I list my practice under?
    You select the counties you wish to be listed under. Statelawyers.com has developed a database of over 36,000 communities or municipalities. Our system takes the counties you have selected and lists you under every community within each of those counties. By selecting 6 counties, you may appear under dozens or hundreds of communities.
    How many ways can my Listing be found?
    This is determined by the number of practice areas you selected multiplied by the number of communities located within the counties you have selected. For example, assume that you listed yourself under 8 areas of practice and 6 counties. Additionally, assume that each county averaged 10 communities for a total of 60 communities. The number of ways that your Listing would be viewed is 8 (areas of practice) X 60 (communities) for a total of 480 different search avenues to your Listing. No other Attorney Directory provides this level of comprehensive coverage, at any price.
    Attorney Website
    How many pages am I allowed to have in my Website?
    You may create unlimited number of pages.
    Can I change the Practice Definitions currently displayed in my site?
    Yes. Rather than change the content that we have provided, you simply create a new page devoted to that Practice, or a group of Practices, and create your own definition.
    Why do I need to subscribe to the Attorney Directory in order to have a Website?
    Having a great Website means little if new clients can't find your site. Statelawyers.com genuinely wants you to get the most from the Internet. By listing yourself in the Attorney Directory, you ensure that traffic will reach your Website. It's the same as having a listing in the Yellow pages to drive traffic to your office.
    Can I cancel my Attorney Directory and still keep my Website?
    Yes. We encourage you to monitor the calls you get from your Attorney Listing for a few months. If you aren't satisfied, simply cancel the Listing. Your Website will continue without the Listing.
    Email
    Can I use Outlook to check my email?
    Yes. Your email accounts are POP3 accounts and can be used with Outlook as well as all other email clients.
    How much storage space comes with each email account?
    Each Website comes with 5 email accounts and 100MB of storage space. You decide how you want to divide the storage space, among your staff. Additional blocks of 5 accounts/100MB are available for only $20 per year.
    Is my email protected by any type of spam protection?
    Yes. All email is protected by a spam filter.
    Can I use my own Website domain?
    Yes. You may use your own domain for your email as well as your Website. For example you can receive email at you@yourdomain.com and use www.yourdomain.com as your Website address.
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